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Effective Date: 20.09.2025
Welcome to Hotel Runway. By accessing, browsing, or making a reservation through our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
Hotel Runway is operated and managed by Hotel Runway.
These Terms and Conditions govern all reservations, stays, and use of services offered by Hotel Runway.
By booking a room or using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
All reservations are subject to availability and confirmation.
A valid credit/debit card or advance payment may be required to secure your booking.
Hotel Runway reserves the right to cancel unconfirmed or fraudulent bookings.
Guests must provide accurate personal information at the time of booking.
Standard Check-In Time: [Insert Time, e.g., 12:00 PM]
Standard Check-Out Time: [Insert Time, e.g., 11:00 AM]
Early check-in and late check-out are subject to availability and may incur additional charges.
Guests must present valid government-issued identification at check-in.
Cancellation policies vary depending on the booking rate or package selected.
Cancellations made within [Insert Timeframe, e.g., 48 hours] of check-in may be subject to charges.
Refunds (if applicable) will be processed within [Insert Days, e.g., 7–10 business days].
Guests are expected to behave respectfully and comply with hotel policies.
Smoking is [allowed/not allowed] in designated areas only.
Pets are [allowed/not allowed] unless otherwise agreed.
Any damage to hotel property caused by guests will be charged to the responsible party.
All payments must be made in [Insert Currency, e.g., INR].
Accepted payment methods include credit/debit cards, UPI, bank transfers, or cash (subject to hotel policies).
Hotel Runway reserves the right to pre-authorize credit cards prior to arrival.
Hotel Runway is not responsible for loss, theft, or damage to guests’ belongings.
Use of hotel facilities (including parking, Wi-Fi, gym, pool, etc.) is at guests’ own risk.
Hotel Runway shall not be held liable for delays or service interruptions caused by events beyond our control (e.g., natural disasters, strikes, pandemics).
Personal data collected during booking is used strictly for reservation and service purposes.
We do not share or sell guest information to third parties without consent, except as required by law.
Hotel Runway reserves the right to update or modify these Terms and Conditions at any time. Updated policies will be posted on our website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction/State/Country]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Location].
Hotel Runway
Email: hotelrunway03@gmail.com
Phone: +91 82 8280 6447
Address: Jessore Road, near Birati, More, Birati, Kolkata, North Dumdum, West Bengal 700081